What is bullying at work and what can you do about it?

Watch the video above where Kate explains exactly what to do if you are being bullied at work. 

Bullying and harassment may include abuse, excessive workload, and unreasonable performance expectations. First, report the issue to your immediate superior. If unresolved after multiple attempts, you can file a grievance.

Employees have 90 days from when they first identified the bullying to raise a personal grievance claim under the Employment Relations Act. We can help you at the outset to try and resolve your problem and we can help you with your grievance and subsequent progress towards a solution.

What Workplace Bullying IS:

  • Repeated and unreasonable behaviour directed towards a worker which can lead to physical or psychological harm.
  • Repeated behaviour occurs more than once and can involve a range of actions over time.
  • Unreasonable behaviour means actions that a reasonable person in the same circumstances would see as unreasonable. It includes victimising, humiliating, intimidating or threatening a person.
  • Bullying may also include harassment (including sexual harassment), discrimination or violence.

What is NOT Workplace Bullying:

  • One-off or occasional instances of forgetfulness, rudeness or tactlessness.
  • Setting high performance standards.
  • Constructive feedback and legitimate advice or peer review.
  • A manager requiring reasonable verbal or written work instructions to be carried out.
  • Warning or disciplining workers in line with the business’ or undertaking’s code of conduct.
  • A single incident of unreasonable behaviour.
  • Reasonable management actions delivered in a reasonable way.
  • Differences in opinion or personality clashes that do not escalate into bullying, harassment or violence.

We must be able to prove that the bully caused harm and also intended to cause harm on more than one occasion.

 

You will be expected to have kept records of the incidents and to have told someone else, preferably management.

Work Safe NZ has a quick guide with advice for workers about what bullying at work can look like, and what they can do if they think they are being bullied, or are accused of being a bully. 

Bullying Formal Complaint Form

If the bullying is not an immediate threat to your health and you know your employer is not yet aware of the situation you can use this form to raise a formal complaint:

Work Safe NZ have forms you can complete to give to your manager, or to your HR department.  This is to make sure your employer is aware of the bullying situation, and gives them the opportunity to respond.  These complaint forms have been provided for workers to report bullying or other upsetting behaviour to their businesses. The assessment form can assess how well your business prevents and responds to bullying. Click here for the Work Safe forms.

Read reviews from people just like you who we have helped with their employment disputes.

 

Hilary had my back.

29/09/2026

Can’t really disclose much about my case but I was in really low state leading up to my mediation. Hilary was such a calming influence on me and had my back the whole.way through. Honestly can recommend them highly enough.

Brendan M.
Verified

It was great to have Andrea in my corner.

29/09/2026

We honestly can’t speak highly enough of Andrea. From the very beginning, she was incredibly patient, clear in her communication and excellent at setting expectations so we always understood where things stood and what the next steps were.

What really stood out for us was how much time Andrea took to genuinely listen and understand our situation. We never felt rushed or like we were just another client — she gave us the opportunity to explain everything properly and made us feel heard, which was incredibly important to us.

Andrea worked extremely hard on our behalf and throughout the whole process gave us real confidence that if she said she was going to do something, she would do it. Having someone like that in your corner makes such a difference, particularly when you’re navigating something that can otherwise feel quite stressful.

Professional, patient, hardworking and genuinely caring. We’re incredibly grateful for everything Andrea has done for us and wouldn’t hesitate to recommend her to anyone. An absolute pleasure to deal with.

Glyn L.
Verified

Extremely grateful to Andrea.

08/09/2026

We were so grateful to Andrea for all the wonderful help that she gave us. I have recommended and will continue to do so as she is not just a person behind a desk, but is empathetic, kind and extremely supportive. Andrea understands you as a person, not just an employee. Thank you Andrea, we couldn’t have done it without you! Extremely grateful!

V. Knox

Exceptional!

03/09/2026

I had the pleasure of dealing with Sandy. Sandy is an exceptional communicator who clearly goes into disputes with purpose & honesty. She injected humour into our discussions (which lightened the moment & stress levels), offered practical advice & showed cultural compassion. I would highly recommend working with her.

Wahine Toa
Verified

Amazing service.

01/09/2026

Sheryl was amazing – she is kind honest and takes her time even at first consult

oop
Verified

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